Scheduled payments can often fail – new cards, expired cards, insufficient funds, and more. Till now, this meant manually checking customer records in Stripe and spending time and effort chasing customers. Paythen makes this completely hassle-free and fully automated by sending your customers failed payment notifications every time an attempt fails. This email includes a handy link to update their card details.
You, or other admins on your Paythen account can choose to be notified too. You can toggle these settings via your Paythen dashboard.
Read more about failed payments in Paythen.