We’re constantly improving Paythen to make it more useful for you. We highlight recently released features and updates below. If you’re looking for something specific, ask us via the chat icon.
04 May 2021LINK COPIED TO CLIPBOARD
Improved payment descriptions in Stripe
Many customers use their Stripe accounts to run advanced reports and other automations. We’ve improved the description we pass into your Stripe account for each payment. This now includes a unique plan ID which never changes for each plan. You’ll see a unique ID like this: project_management_fundamentals_3ydwf2addx_plan This is automatically generated by Paythen when you create a new plan and never changes. This makes it easier to identify payments for specific plans in your Stripe dashboard.
20 April 2021LINK COPIED TO CLIPBOARD
Zapier app available in public beta – integrate with over 3,000 apps
Our Zapier app is now available and will let you send Paythen customer data into all your other systems – from your CRM, to Google Sheets and lots more. It’s currently in an open beta – which means anyone can use it but you won’t be able to see it in the Zapier app store yet (that’s coming soon too).
If you’d like access to our Zapier app now, just email email@example.com or let us know via the chat icon below and we’ll send you a link with access.
15 March 2021LINK COPIED TO CLIPBOARD
Improved Apple Pay & Google Pay support
Paythen now supports a better, easier Apple Pay & Google Pay experience for your customers. You just need to switch Apple Pay to “On” in your Paythen settings, and no action is needed for Google Pay. Your customers will see the Apple Pay or Google Pay buttons for one-time payments (support for recurring plans is coming soon) automatically when they’re on a device that supports it. Read more about how it works here.
01 March 2021LINK COPIED TO CLIPBOARD
Automated failed payment notifications
Scheduled payments can often fail – new cards, expired cards, insufficient funds, and more. Till now, this meant manually checking customer records in Stripe and spending time and effort chasing customers. Paythen makes this completely hassle-free and fully automated by sending your customers failed payment notifications every time an attempt fails. This email includes a handy link to update their card details.
You, or other admins on your Paythen account can choose to be notified too. You can toggle these settings via your Paythen dashboard.
Read more about failed payments in Paythen.
15 February 2021LINK COPIED TO CLIPBOARD
Better multi-currency plan reports
Paythen makes it easy to offer plans in any currency you want. However having different currencies can make it harder for you to understand reports and compare different plans with each other. Paythen now makes this way easier for you.
If you have a plan that’s not in your base currency, we’ll automatically show you converted values in plan level reports as well as on your dashboard so you can more easily understand how your plans are performing.
Read more about currency conversions in Paythen.
09 November 2020LINK COPIED TO CLIPBOARD
Page views & conversion rates in plan reports
You can now see unique page views for each of your plans via the plan report. We also use the page view count to calculate the conversion rate from view to paying customers/purchases. For payment plans, we also show you the revenue per page view as a guide. This gives you more insight into how your plans are performing over time.
Read more detail and understand how these metrics are calculated here.
06 November 2020LINK COPIED TO CLIPBOARD
Plan-level reports for Subscriptions & Once-off
Till now, plan level reports were only available for the Pay your way and Payment plan product types. Now you can get the key insights you need for all 4 plan types in Paythen. The reports are available for all existing and new plans you create. Quickly see the key metrics for your plans as well as a pre-filtered view showing customers on the plan for easier administration.
30 October 2020LINK COPIED TO CLIPBOARD
Custom fields sent as metadata to Stripe
We’ve improved the metadata we send to your Stripe account. For any plans with custom fields, when a customer signs up, we now include their answers as metadata in the customer and subscription records in your Stripe account. This is useful if you have or want to set up integrations with your Stripe data. Eg: From your Stripe account to your CRM system for example. Read more here.
24 October 2020LINK COPIED TO CLIPBOARD
Let customers self-cancel their subscription
Till now, your customers could not cancel their own subscriptions or payment plans in Paythen. This meant they had to reach out to you, and you had to manually cancel their subscription for them. If you have a large customer base, this can add up to dozens of hours a week.
With self-cancellation now optional on all subscriptions, payment plans and pay your way plans, you can now let your customers cancel their own plans 24 x 7 without having to reach out to you.
This is completely optional and controlled at a plan-level. If you’d prefer to manage cancellations, leave this option off when creating or editing a plan. Read more about how to enable this option here.
23 October 2020LINK COPIED TO CLIPBOARD
Invisible custom fields & url parameters
You can now pre-fill all the fields in your payment pages using url parameters. This includes “invisible” custom fields on your payment pages. This makes it more powerful and seamless to send customers to the Paythen payment page from another system or form, with their info already pre-filled. It also makes it easier to track marketing sources and campaigns by passing these values to invisible fields on your payment pages via url parameters.
19 October 2020LINK COPIED TO CLIPBOARD
Custom fields make your payment pages more flexible
Instead of being restricted to the default fields in your Paythen payment pages, you can now ask for any additional info you need from customers with seamlessly integrated custom fields. Custom fields add much more flexibility to how you can use Paythen. Combined with url parameters and the ability to make custom fields invisible, you get powerful tracking and pre-filling functionality that makes using Paythen even better.
Just switch on the custom fields toggle in your plan creation screen to start. Read more about using custom fields here.
15 October 2020LINK COPIED TO CLIPBOARD
Show/hide old Stripe customers in Paythen
Got a lot of old customers in your Stripe account? They are now hidden by default in your Paythen dashboard – this increases load times as well as makes the customers page visually less cluttered for you. Need to see old customers? Easy, just toggle them on via your dashboard.
02 October 2020LINK COPIED TO CLIPBOARD
Archive plans to prevent new sign-ups
Sometimes you want to prevent new sign ups to a plan or subscription that already has other customers signed up. Maybe you’re full up or just need to temporarily pause sign ups. This is now just one click away with Paythen.
Want to re-open it? Easily done. You can archive plans in Paythen which has no impact on existing customers and reports, while preventing new sign ups. Potential customers that go to the payment page for an archived plan are instead shown a simple page like this with your support email.
If you re-activate a plan, the payment page becomes visible again immediately. Read more about archiving here.
Paythen is designed to improve your customer payment experience and conversions while giving you powerful and simple features to understand and improve your business. Here are some of the key features, but the best way to see if it works for you is to try it with a free 14 day trial.
Easy payment plans
Offer your customers a buy now, pay later option set by you, to increase conversions and sales.
No-code, no-fuss setup
Once you connect your Stripe account, it takes under a minute to get started using Paythen.
Four payment types
Offer subscriptions, payment plans, once-off payments or an option between payment plans & once-off.
Easy payment links
An easy to share payment link that works on any website and any device - matching your brand.
Many payment methods
Let your customers pay with Visa, Mastercard, Amex, Apple Pay, Google Pay, plus region-specific cards like Discover & UnionPay.
We get paid when you do
With our simple, transparent 1.25% fee, we only get paid when you do. No fixed or hidden fees to pay.
Upcoming payment reminders
Reduce failed payments and the time spent chasing them up with handy payment reminders.
Encourage early repayments
Offer customers on a payment plan an easy way to repay early at any time - increasing your cashflow.
Payment plans or subscriptions
End charges after a set number of payments or continue indefinitely. Choose what works for you
Change payment info easily
Your customers can change their card info anytime they want, with zero time spent by your team.
Your customers want to know what they’ve paid, and how much they owe. Now they can.
Reduce support time spent sending customers copies of their receipts. All receipts available to them 24 x 7.
Get powerful, simple insights
Useful, easy to understand reports at the company, product and customer level.
Easily change the colors and logos shown on customer facing pages and some emails.
Flexible billing intervals & more
Choose any billing interval you can think of, add a setup fee, trial period and lots more for each product.