What’s new?

You can now see unique page views for each of your plans via the plan report. We also use the page view count to calculate the conversion rate from view to paying customers/purchases. For payment plans, we also show you the revenue per page view as a guide. This gives you more insight into how your plans are performing over time.

Read more detail and understand how these metrics are calculated here.

We’ve improved the metadata we send to your Stripe account. For any plans with custom fields, when a customer signs up, we now include their answers as metadata in the customer and subscription records in your Stripe account. This is useful if you have or want to set up integrations with your Stripe data. Eg: From your Stripe account to your CRM system for example. Read more here.

Till now, your customers could not cancel their own subscriptions or payment plans in Paythen. This meant they had to reach out to you, and you had to manually cancel their subscription for them. If you have a large customer base, this can add up to dozens of hours a week.

With self-cancellation now optional on all subscriptions, payment plans and pay your way plans, you can now let your customers cancel their own plans 24 x 7 without having to reach out to you.

This is completely optional and controlled at a plan-level. If you’d prefer to manage cancellations, leave this option off when creating or editing a plan. Read more about how to enable this option here.

You can now pre-fill all the fields in your payment pages using url parameters. This includes “invisible” custom fields on your payment pages. This makes it more powerful and seamless to send customers to the Paythen payment page from another system or form, with their info already pre-filled. It also makes it easier to track marketing sources and campaigns by passing these values to invisible fields on your payment pages via url parameters.

Read more about using url parameters here, and custom fields here.

Instead of being restricted to the default fields in your Paythen payment pages, you can now ask for any additional info you need from customers with seamlessly integrated custom fields. Custom fields add much more flexibility to how you can use Paythen. Combined with url parameters and the ability to make custom fields invisible, you get powerful tracking and pre-filling functionality that makes using Paythen even better.

Just switch on the custom fields toggle in your plan creation screen to start. Read more about using custom fields here.

Sometimes you want to prevent new sign ups to a plan or subscription that already has other customers signed up. Maybe you’re full up or just need to temporarily pause sign ups. This is now just one click away with Paythen.

Want to re-open it? Easily done. You can archive plans in Paythen which has no impact on existing customers and reports, while preventing new sign ups. Potential customers that go to the payment page for an archived plan are instead shown a simple page like this with your support email.

If you re-activate a plan, the payment page becomes visible again immediately. Read more about archiving here.